covid-19 info
Because of COVID-19, please expect severe shipping delays. Domestic orders might be delayed 2-3 days, but international orders could take 3-4 months to arrive. In addition, there are some countries that are currently not accepting US mail, and as such, I am unable to ship to them. That list of countries can be found here. I’ll be checking every few days for changes, and will update the shipping countries for my shop as necessary.
If you don’t want to risk your package getting lost or don’t want to wait potential months for your stickers to arrive, I do have a selection of digital downloads available! No shipping necessary. ;-)
When will my order be sent out?
Please allow 1-2 weeks for me to process your order.
Do you ship internationally?
You bet! International shipping for stickers alone is $4 USD ($3 for Canada), and international shipping for orders including prints and other items is $14 USD.
Why is shipping to my country so expensive?
Unfortunately, shipping internationally from the United States is rather expensive — the $14 charge covers exactly what it costs to ship packages internationally. Also, be aware that, depending on your country’s import laws, you may have to pay a customs fee when your package arrives in your country. You can find out more about your “value threshold” (or duty de minimis) here.
If you want cheaper shipping and to avoid said customs fees, you can order just stickers! Shipping for sticker-only international orders is only $4, and, as I’m able to ship these in a regular envelope, they do not need to be processed by customs.
When will my order arrive?
All domestic orders include a tracking number — domestic orders should arrive 3-5 days after receiving your shipping notification.
If your international order only includes stickers, please allow 3-4 weeks for your order to arrive.
If your order includes prints or other larger/heavier items, your package will take a little bit longer to arrive, as it includes a tracking number and has to travel through customs. Please allow 4-8 weeks for your order to arrive. The time it can take to travel through customs can vary greatly and is, unfortunately, out of my control. :(
Please keep these shipping times in mind when ordering for special occasions!
NOTE: These are only estimates — shipping times can vary greatly. If you are an international customer, and you have not received your order after 6 weeks, please get in touch with me so we can figure out a solution.
I ordered a painting/clay friend/original piece and it got lost in transit. Can I get a refund?
I cannot offer refunds on lost original pieces.
I got my shipping confirmation a while ago and my order still hasn't arrived...
I'm so sorry for the delay — your package was mostly likely lost in transit. Please fill out my contact form, and I'll be happy to help you out!